Oliver comes home from the vet today after being neutered yesterday. His x-rays of his feet were fine. The office ran the wrong stool test on him. Even though I requested a stool (smear/float) for parasites other than worms and explained, like giarrdia or some other type of amobia type thing that is usually treated w/ antibiotics, they ran a regular stool test. The tech I talked to on the phone told me she would discuss the charges w/ the office manager and re-run the test I requested--so that is still be pending. I told her I specifically told the front desk that he had been wormed for tapes and all others 3 weeks ago. Her response was--"well no wonder his stool test came back negative" and they were still going to charge me $18 for a Drontil (sp?) pill!!!!!!!!

Why is it so hard to communicate with them?