Sleipnir - now that everything has cool off a bit I must say I've learned a lot by the previous postings. I do agree with Carrie's way a lot and especially with Dixie's idea of positive dog training. Like I said before I don't want my little Tess to think that my hands are to be feared or at all associated with her being bad. I choose to ignore the bad behavior or respond with a firm NO and treat the good behavior - I'll keep ya posted down the line to see if this works - right now nothing really works, she's just a baby but we'll see