So glad you're back Gini! We sure did miss you! Hopefully you're all set now...at least for awhile I'm teetering on the brink of a major crash. I too have a Dell, only 3 years old. I'm regularly getting that "has performed an illegeal function and will shut down" message. I'm constantly having to manually shut down the tower and reboot. Can't open, send attach's, insert pics, it doesn't recognize my printer, my scanner, digi camera, or DVD drive. Those Dell people in India have been of NO help! Of course they dragged out sending over someone to help until after the warranty expired. Grrrrrrrr