Our Animal Control officer is fantastic! We have very strict laws "on the books" regarding animal care here and they ARE enforced! I think she knows every dog in town, by name! But the good thing is, when there is a complaint, a problem, she works with the family/owner to correct the problem/educate them and does extensive follow up. Only as a last resort. or if the animal is being abused or severely neglected is it removed from the home. She's awesome!