This is a problem with the program itself. It simply doesn't support scanning with XP. I can scan with XP just not into this particular program. I've called the tech support for this program as this program is what we use to manage everything for our company and they've already told me they don't support XP with scanning. It sucks. I value that program more than this OS so I want to reformat and install 98 or 2000 that I know will work with this particular program. Thanks.