I hate it when service people are rude/scary. I personally don't see any reason for him to be rude. I do customer service almost everyday at work, & almost every 2ed customer is mean, rude, stupid, etc, but I have never gotten mad at any customer. I'm never rude, never yell. Being a Postal Clerk is one of the worst jobs to have. Honestly, who on earth wants to get happy about receiving mail for a divorce, death, late payment, being evicted, Thats the kind of mail peope get from us, so they get mad at us because we handed it to them.

We're one of the best post offices in Ottawa. We get the poorest people (which means 10 X more bad mail), we serve way too large of an area for our size, so were always backed up & trip over someting with every turn. Theres a good reason why we won an award this year (its for 2002, but we just got it), Our manager has told us why customers are grumpy, so always try to be extra nice & happy to everyone, & we are. We get people who bus all the way to our post office to deal with us, because their post office people r horrible, & we already have too many customers as it is.

He still had no right to be mean, rude & scare u like he did.