Robyn,

Whoever did this obviously knew what they were doing and knew what parts were valuable. I'm glad you got the car back but it must've really hurt seeing it in that condition. Just don't take any crap from the insurance company. You KNOW how they can be when it comes to shelling out money (YOUR money) for stuff like that. Stick to your guns and get what you've got coming to you. If not, get a lawyer or threaten to. It does work. Good luck.