Quote Originally Posted by Catty1 View Post
It's none of our business, yet one can't approach her on this.
Exactly. People do buy businesses, mess up and lose it all. Unless the Sellers provided the financing, it won't cost them anything, and is no longer their concern either. If / when the changes start costing customers, then maybe -- MAYBE - she will be interested in help. Until then, you have to let her do things her way.