I agree with everyone else, if you're dissatisfied (and I think I would be!), find someone else. I just spent $400 at the vet this morning, and I LOVE the doctor my J-dog sees (Is your J-dog also named Jasper?). She was nice enough to examine our kitten for free even though the appointment wasn't for him, and she sent us home well-informed and very satisfied with the quality of service.

Of course, I went through about half a dozen vets before finding this office, but it was worth it...