Mediation works if you both want it to happen and are both eager to settle and be finished with the whole business. Failing that of course, there's always
court.
But one must consider the costs involved. Court costs and legal representation can cost lots and lots, so sometimes it's more beneficial for both parties to come to some sort of amicable agreement, and mediation is a way of doing that. A bit of give and take can save a lot of time and money.
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