momcat - JMO, paper records are even more insecure. Very easy to just walk off with. And easily destroyed in the case of fire. At least the computer has a record of who on staff was checking your records, and they better have a good reason why!

Again, that's just me - paper records can be dehumanizing too. They're just records, that's all.

I don't pay much for glasses frames. The assistant there - and this is a small town, so BS would get around quickly - also told me about the 'old frames' thing. She also showed me how to hold frames correctly, a plus! I was told we create stress points on our frames over time, and I find that quite easy to believe.