Do NOT buy a furnace from Sears

[pomtzu]

Wow - that is terrible, I didn't know that Sears subcontracted either, and luckily have never bought anything big like your system that needed to be installed - just washers, dryers, a.c.'s and a dishwasher is all - and all years ago. Now I know I never will.

Thanks goodness that nothing serious ever happened (such as a fire or personal injury ), tho what you're having to deal with now is serious enough I would say. Hopefully you'll get everything working the way it's supposed to, and also be reimbursed for all the added and unnecessary expenses that you've incurred over the years that you've had this unit.

ETA:
BTW Sandie - what alerted you now to a problem, or was it that you had just reached your meltdown point based on all the previous crap that you've had to go thru? And I'm like you - I just can't stop thinking "WOW"!