Quote Originally Posted by Catty1 View Post
Thanks - I will double check the desktop specs; I am not sure if it is 64 or 32 bit.

I've been advised to run Checkdisk (from another person - I did an emergency APB on this cause I want anything I do to WORK!).

And yes, the one client may get along very well with 7GB RAM. I'll check that out.

Her hubby had installed an antivirus on her computer that was definitely part of the problem!

I'll start the laptop on CkDsk when I get there and then install the RAM.

THANK YOU ALL!
One GB of RAM over 4 is not going to be a difference maker. ODD numbers if RAM (as in 3-5-7, etc...) is not a good idea, especially if the computer is running a multi-core processor. (Can you even install odd amounts of RAM in a multi-core? I'm not a super hardware geek. I'm Network/Firewall guy. LOL)

Yes, uninstall ALL AV software and see if things get better. If it does, reinstall ONE. I generally turn off the scheduled "active" scans. They are resource hogs and almost never find something that has not already run. Ya know? I prefer stuff that just shuts the door, rather than cleans up a mess.

Good Luck!