I just realized that the video in the other computer is NOT onboard - it's a Radeon x300. Seems to me I downloaded both drivers, but will clear them out and try again. I will also remove the card and reseat it.

As for the scan...wee Zoe had hopped up and knocked the HD cage to the ground...and the USB plug popped right out of the computer. So we start all over again today! lol

Thanks, everyone.