Yesterday I received an email on Facebook from my niece. It was a link to open a video. I know better than to open an attachment in my regular email but I didn't realize you could get a virus from a Facebook email. I know, how stupid of me!!!

Anyway, turns out my niece did not send me an email. I really do not understand how these things work but live and learn!

Whatever the virus is, it will not let me run Norton and it also will not let me go to Microsoft website to get help. This is on my laptop computer at home.

I know we have some computer savvy people here. Can anyone help me out with this? I am on my computer at work right now and am limited at what sites I can visit.

Thanks!