Ok, now he is really over the top. I texted him that I was looking for another computer for him. Not any more. He texted me saying he will sue me for damages and write the paper(one of our two local papers, they come out once a week).I am a BBB member, and gave him the phone # for it.He said paper is better, since "everyone should know you don't know what you're doing." I have many happy clients;I told him to go ahead.
I also said I was willing to work something out with him but not now, as he is sending threats. I told him to go ahead and sue. Then I did pull out my ace (which I didn't want to do earlier).

He was a worker at a glass place who had replaced my car windshield. I had to go back because the wipers didn't work - the boss guy found they had not been tightened down at all. Also, another client had come in that day with a door screen in a frame - it was new, and the frame was bent. The worker talking to him smiled and said "Ah, that's our rookie," and took the frame from the man, intending to make it right.

So..I added to my reply text 'should I write about loose windshield wipers or bent screen frames?' I said he could find someone else. I had hoped to take the high road, but this guy needed a wee smack upside the head, if only to realize that everyone makes mistakes, including him. Yes, this was a huge mistake. But it's a COMPUTER.

Meaning - people have had loved ones die over the holidays. Yes, this is upsetting for him - but get the big picture buddy!

Haven't heard a word since! (mind you it's been only 10 minutes lol).