Kuhio, if you want to keep Norton, try phoning their toll free help line. I've had great service from them the few times I got stuck on something like this.
You can do it online support as well.
Good luck!
I have called them also when needed, they have always been helpful, I would not give up Norton so easily. It came with my Dell computer and I've been happy with it
"Happy is the home with at least one cat" - Italian Proverb
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