How do you get rid of Norton though? I've heard that it is a terrible program to try to uninstall. Sorry Kuhio, I have no ideas on how to help. I have Norton and can view the rescue stories. Although, my mom can go to the rescue site on her computer and shop there, but she can't click on the donation button. She's had this problem for quite some time. A couple of months ago her hard drive crashed. Even after a new harddrive and reinstall of Vista, she still can't click on the link. It just refreshes the page and doesn't count her vote.