Richard I ordered mine from one of the shopping networks and it's one of the best things I have ordered. When you order from TV, they give you lots of freebies including your own filter basket for making your own coffee plus they give a bunch of K-cups coffee filled cups. They give you a variety so you have a choice of what you will order later if you ever do. I have ordered from Keurig a number of times and have found my fav coffee's so I order my fav each time. It can get expensive so I usually just add my own coffee and it takes no time at all to make it.

The handbook tells you how to clean the coffeemaker, it's the usual way using vinegar to keep the pump clean. I do mine every 3 months or sooner. The only thing you will need to get used to is the pump is noisy when it is filling with water between cups of coffee but it's worth it. Since I purchased mine there have been a lot of newer models out there but if you can find it on QVC or HSN, you will get a much better deal. I've had mine about 3 years now and no problems at all, I just love it