Regardless of how he was treated, it was no excuse for what he did, anymore than the kids who go ballistic and murder fellow classmates.

Richard - I know you're not defending him, so don't take my statement wrong.

Plenty of workers and students put up with a lot of crap in the workplace and in school, but don't take their frustrations to the extreme. I often wonder why they don't report it, or just walk away from the situations. Why do they snap - what do they think it's going to achieve??? I'll never understand.........