I had to end up calling back and I spoke to my vets assistant. I have to be there at 11am but most likely I won't be able to be seen until 12pm. They're considering it an urgent care case but she said that I won't be charged anything extra since I called ahead of time and they're working me in. There's another person doing the same thing. I decided to just take the day off because we're very slow at work any way. I just want my baby girl to feel better and to become her normal self again.