I've had similar issues with Flowers.com. My MIL's birthday is Feb. 14th. Joy! When I ordered the flowers they said since it's a high volume time they couldn't guarentee the flowers to be delivered on her birthday, but they would try, however they ended up delivering them a day early. No biggie.

So I ordered flowers for my Grandma's birthday the same year. Her birthday is Dec. 26th. They delivered them 2 weeks early!! My grandma called asking if I knew when her birthday was.

Then on the 26th, I get an email from Flowers.com telling me my grandma's flowers were delivered on time. Yeahhhh. Haven't used them since.