Quote Originally Posted by Karen

Gina has taken lawsuits against certain California hospitals in the past
for just this sort of thing.
Bringing a lawsuit won't resolve anything for YEARS AFTER the poor service, poor treatment,
pain, and suffering has happened.

MOST of these ADA problems happen because the folks ON DUTY are ill informed
or don't think they have access to the tools (translator) to rectify the situation -
so they bluff it and pretend there is no problem!

A couple of always-handy laminated cards EXPLAINING the ADA provisions,
along with a few 24/7 Help Hotline numbers;
and a deaf person has the tools to overcome the poor treatment routine.

And TAKE a Trusted FRIEND!!
SIGN their name onto the Admission Forms - "THIS is my representative ...
he or she MUST be informed of my condition, prognosis, and treatment options.
You must explain my condition to THIS Person as well as myself!"

HELP THYSELF!

/s/ Phred