What if they were new breeders to the CKC? If it doesn't say so on the website then how would new breeders know? You also fail to take into account there is a possiblity they never received a letter. Things DO get lost in the mail from time to time. Also, if the CKC accpeted Sheena's chip, and it was not the "proper" one, then why would they stop to think or wonder about any other brands.

I would be upset too. The CKC ought to have this information available on the website, not just a letter sent out 2 years ago as reference.

She did not disparage the CKC, she simply stated that the information should have been on the site, which it should; however, it seemed she was more aggravated with the company she bought the chip from, and well she should be. She was just venting her frustration with the situation, which is perfectly fine.