Quote Originally Posted by Barbara
They said also "Sorry for the inconvenience but we are dealing with 20000 bags missing."
Did you see the news? ...

Airline loses 20,000 pieces of luggage as delays worsen
http://thescotsman.scotsman.com/index.cfm?id=1060332007

BA acts to clear bags backlog
http://www.ft.com/cms/s/6e057932-2c2...b5df10621.html