Quote Originally Posted by jenn_librarian
Is there enough memory for her to upgrade to OSX??
It's not just amount of memory - OS X is a totally different system (Linux in Mac's clothing) that actually requires different chips.

One thing you can try is click the Preview box in the Print frame (if there is one).

Some older printers needed to have the fonts loaded onto them before they'd print properly, but I don't remember much more than that.

Sorry I can't be more help!

Love, Columbine