I don't know that I can add anything to what has already been posted here, other than when I occasionally read a thread that has turned heated over something seemingly petty, I try to read it over again to see what was so offensive to begin with. Sometimes I just don't see anything to take offense at. While I agree wholeheartedly that one shouldn't be rude, the other side of that coin is one shouldn't be so thin skinned that they look for insults when they just aren't there.
Then too I have a caveat on the *If you can't say anything nice, don't say anything at all.* Some threads are seemingly a call for help or advice for a life situation fraught with difficulty. If the only response is *something nice*, that isn't very helpful. I don't mean that one should make a rude or uncaring remark, but suggestions which might not be what the poster was looking for might just be the ones which (in the responder's opinion) could be helpful.
Many topics are those which are going to generate a wide range of opinions. Be prepared for that. Don't jump down people's throat for the least little thing which you consider a slight. Remember when you speak about other people on this board, you are essentially doing it behind their back yet in a way they will overhear. I have run up on threads criticizing others which I would have been mortified had the talk been about something I did.
Personally I think an apology goes a long way. If upon reflection, one statements have been an ill thought out reaction, a heart felt *I'm sorry* might be a way to handle that mistake.





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