I might be a bit naive, but I had no clue you couldn't smile in passport photos. I agree that it is their fault for waiting until the last minute. However, we're so reliant on machines and policies that a smile is not acceptable; just sad. I'm all for security and protective measures, but for some reason I'm still bothered that this is what the world has come to. Evil people have exploited our systems so much that we need a full facial scan that can not have a smiling person in the picture.