Quote Originally Posted by Roxyluvsme13
I think Charter is good. We've only had one problem with them so far, and when we couldn't get our modem hooked up they gave me step-by-step instructions. Maybe it's just the Charter in your area? Although we had Charter when we first got internet and it never worked. THEN, we bought our own modem, and now it's like perfect!
Considering we're in the same regional area... lol. You may just be one of the very few that get good service, they have horrible customer satisfaction rates its unbelievable.