Quote Originally Posted by smokey the elder
Grr. When people say they're out of the office until a certain day; you call that day and they're still out and haven't updated. They leave another extension, and no one is there. That second extension leaves a THIRD extension, and no one is there!!!
Along the same lines...when you try to call or email a client, and they are out for a vacation, but have not left a message to that effect on either voice mail or a bounce back email with an alternate contact.

The most interesting one I had, I had been trying for a week to contact a client with results to their testing. The test article had not met requirements and I could not relase results without speaking to the client about a failure investigation. I called the main line, hoping an operator could at least confirm the person was out of the office, only to be told that information was confidental and that they were a " big boy" who would answer the voice mail when they had a chance! Two weeks later, when the client finally did call back, they wanted to send more sample and were upset when I said it would be 4 weeks for results...they wanted them in two weeks!! Why should I rush, when they blew me off for two weeks?