You sound like me last month!

I called dozens of times and finaly got my frustrated point across. They came out, and gave me a dedicated DSL line and then replaced alllll the wires from the telephone pole to my house. Whhheeeee... I"m back up and running full speed. But, man what a frustrating week that was without internet and Verizon took it sweet time realizing it was THEIR fault, not mine.

Do you have Verizon? What modem do you have?

This is the link they gave me to test the modem: http://192.168.1.1/

This is the link they gave me to test speed: http://infospeed.verizon.net/speedtest/