I'm going through the same exact thing with Allen for his acne. He doesn't trust us at all.. and half the time instead ofcleaning his chin like I want to, I only pet him just to try and get his trust up. It seems t o be working, because he's been coming out of hiding more the past few days. I do like Lisa says, nad try to clean him at the same place. This morning he happened to be laying where I typicall clean him... he saw me coming and ran.