UPS/Fed-Ex

[pomtzu]

How are the delivery people in your area? Around here, they are terrible.

It used to be, they would knock on the door and hand you the package if you were home, or leave a notification of where they left it. Not any more!!!

UPS is the worst!! They don't knock, or even walk up the steps and leave it by the door. Now they just stand at the bottom of the steps and toss it up so it lands in the general vicinity of the door. The only time they actually knock, is when a package has to be signed for. So the way I know I have a package, is when I hear the thud of it landing.

Fed-Ex isn't quite that bad. They leave notification of where they left the package, unless again it has to be signed for, and then I will get that knock on the door - otherwise - no knock.

Neither seems to know what a doorbell is either.

They see a car in the driveway, they see lights on in the house if it's getting dark, they see that I usually have the front inside door open - wouldn't you think that might be a clue that someone is at home???

Okay - I know they have a busy schedule - especially around the holidays. I can see them maybe doing this at such a busy time of year, but what's their excuse the rest of the year??? What happened to that UPS guy in the commercials that you see smiling and actually talking to the person he is delivering to?? I'm not looking for a "Chatty Cathy", but come on, courtesy would be nice, even just once in a while.

[Taz_Zoee]

I'm not familiar with Fed-Ex, but I know UPS at our house will bring the package to the door (too far too throw it, and sometimes too big), knock or ring the bell (which sends the dogs into a frenzy) and then go back to their truck.

Here at work, they have to come in for obvious reasons. The things here at work usually require a signature as well.

I've never seen them just throw packages. That's not cool. They usually replace broken items. A long time ago when I was selling PartyLite candles my friend had ordered a large glass candle holder. When it was delivered you could hear it was busted before even opening the package. The UPS driver took it back with him and I contacted PartyLite to let them know what happened. Turns out she ended up with TWO of them!! One the candle company replaced and one UPS replaced.
Oh the good old days!

[Asiel]

So far no problem. They always come to the door but I don't always hear them and if the dogs are out for their walk they can't bark to warn me. But twice now the delivery person knew I was home from the way the door was open so he called me on his cell from the yard, I didn't realize they had our numbers. This is UPS, Fed Ex always come to the door but don't know if they would call me to verify I'm home. Our doorbell wasn't working at the time and we had no clue. Lucky we have a door knocker at least.

[kokopup]

Koko is best buds with both Fed Ex and UPS. If it requires signing they open the porch gate and knock on door. If no signature is required I never know they came because Koko just greets them with a Wag and they leave the package on the porch with her.

[Pinot's Mom]

Signature required seems to mean naught...
When I ordered this computer (the mini) I specified on the phone - I will not be here on these dates, it cannot deliver then. "Oh, not a problem, it won't be shipping until a few days later than that"...right...I said, seriously, it can't, they'll leave it on my doorstep, they always do in this neighborhood. "Oh, no, they won't-it's signature required, they'll try 3 times and it will come back to us"....again, right...
We got a call on vacation from our neighbor, "There's a package on your front stoop, do you want us to take it in, since you won't be home for a few more days still?" "YES - IT'S A COMPUTER!!!" They left a five hundred dollar piece of technology on my front step!! Thank goodness I live in a good area!

UPS doesn't get signatures, either, it's on the front stoop. I don't know if they do that everywhere-I sure hope they don't do that in the city-they would be replacing a LOT of stolen goods!

[pomtzu]

Now that I think about it Maggie - they did the same with an expensive cell phone my son had ordered. Signature required - I found it on the railing on the front porch. At least they didn't throw it!

[Taz_Zoee]

Signature required seems to mean naught...
When I ordered this computer (the mini) I specified on the phone - I will not be here on these dates, it cannot deliver then. "Oh, not a problem, it won't be shipping until a few days later than that"...right...I said, seriously, it can't, they'll leave it on my doorstep, they always do in this neighborhood. "Oh, no, they won't-it's signature required, they'll try 3 times and it will come back to us"....again, right...
We got a call on vacation from our neighbor, "There's a package on your front stoop, do you want us to take it in, since you won't be home for a few more days still?" "YES - IT'S A COMPUTER!!!" They left a five hundred dollar piece of technology on my front step!! Thank goodness I live in a good area!

UPS doesn't get signatures, either, it's on the front stoop. I don't know if they do that everywhere-I sure hope they don't do that in the city-they would be replacing a LOT of stolen goods!

This exact same thing happened when my boyfriend ordered my $1600 keyboard (piano). Just left it by the front door. And it was HUGE, anyone could see it!!! Luckily we live on a court so we don't have too much traffic, but still!

[BitsyNaceyDog]

Rarely do we get anything by Fed-Ex, so I really can't comment on them. We really like our UPS delivery guy though. He'll knock at the door and then set the package and a handful of dog biscuits right outside the door.

A few years ago the UPS man delivered a big box labeled "frozen meat" to our house. I think it also says something like "Caution: Dry Ice" on it. Well, that sparked the UPS guy's interest and he asked about it. My husband explained that it was frozen rats for our snakes. They then ended up having a nice little conversation about snakes. Now anytime he sees us he asks how the snakes are doing.

Now, we always seem to have a problem when a package is sent through with the regular USPS mail carrier. She has stuffed packages that were too big for the mailbox into the mailbox. The box corners get completely crushed and it's nearly impossible to get out. When she does have to bring it to the house she usually just throws it and runs, never knocking or ringing the doorbell. Several times we've had to go to the post office to pick up a package even though it wasn't a package that needed signing for. It's just too big to cram into the mailbox and she doesn't want to bring it to the house so she leaves a note in the mailbox telling us it needs to be picked up at the post office. She also likes to hit our garbage can on garbage day even though there is plenty of space between the mailbox and where the garbage sits.

[redbird]

So far I have never had a problem with either one of them. They always knock at my door before leaving the pkg. If I'm home to answer the door, they hand me the pkg.