Results 1 to 13 of 13

Thread: Can I vent for a second?

Hybrid View

  1. #1
    Join Date
    Sep 2002
    Location
    New England
    Posts
    7,660

    Can I vent for a second?

    So, last night we went out to eat at a little restaurant near us. Its a really cute place that serves burgers, fish sticks, fried chicken baskets etc etc. So I ordered a chicken finger kids meal for Lydia, and it automatically came with fries and applesauce. I really didn't want her having a whole serving of fried (like maybe 2 or 3 from my plate) so Mark specifically asked the waitress if we could substitute cottage cheese for the fries. "No Problem!" she says.

    Then we waited 45 minutes for our food. They were not overly busy, and I personally think that she forgot to put our order in. But I digress. After 35 minutes, I finally asked if we could get L.'s cottage cheese because she was getting very hungry and cranky.

    A few minutes later, our meals came, but L. plate was chicken and the fries I specifically did not want. So when she came to find out how everything was, I pointed out that we didn't want them. No biggie, right?? She was so snarky back, "oh, you didn't ask for a substitution! it comes with one side, so I gave you one side" Whatever. So I nicely asked if we could still get the applesauce, and that we didn't want the fries.

    When the bill came, I noticed that she added on $1.50 for the applesauce. grr! We were already paying almost $6.00 for Lydia's meal, and to add on that much more was ridiculous.

    So when I went up and paid, the waitress totally went off on me. She was YELLING at me. I just wanted to resolve this conflict, and she was being completely rude about it. She did end up changing the total, but then she crumpled all the receipts and threw them at me, and said sarcastically "now YOU have a very NICE NIGHT" so rude.

    So we gave her a zero tip. I was fine until the 'nice night' comment.

    hee hee thanks for letting me vent...maybe I can let go of it now.

  2. #2
    Join Date
    Mar 2004
    Location
    california
    Posts
    8,397
    You definetely need to call and complain!
    don't breed or buy while shelter dogs die....

    I have been frosted!

    Thanks Kfamr for the signature!


  3. #3
    I agree. I would call and complain. there is NO excuse for that. I understand people have bad days but when you are in a customer service position you suck it up and deal with it.




    R.I.P my dear Sweet Teddy. You will be missed forever. We love you.

    http://www.hannahshands.etsy.com

  4. #4
    Ditto. The manager should have been brought in to resolve it. The waitress may have been having a bad day, but word of mouth about that place can affect their business big time!

  5. #5
    wow - sorry to hear about this! I think I would call the manager also - (may even get a free meal from it) ...maybe even write your complaint out...That waitress needs an attitude adjustment. ((HUGS)))

  6. #6
    Sometimes there are mixups but the waitress' behavior was inexcusable. She threw the papers at you? Uh, I would've insisted on seeing the manager immediately.
    Blessings,
    Mary



    "Time and unforeseen occurrence befall us all." Ecclesiastes 9:11

  7. #7
    Join Date
    Mar 2006
    Location
    Ann Arbor, Michigan, USA
    Posts
    20,177
    That's awful. You should contact not just the manager but also the owners of the restaurant.
    I meant," said Ipslore bitterly, "what is there in this world that truly makes living worthwhile?"
    Death thought about it.
    CATS, he said eventually. CATS ARE NICE.

    -- Terry Pratchett (1948—2015), Sourcery

  8. #8
    Join Date
    Oct 2000
    Location
    Wichita Falls, TX U.S.A.
    Posts
    4,455
    I would definately contact corporate (if it's a chain) and complain and explain what happened. That is UNACCEPTABLE and an incredibly offensive way to treat a customer.

    I hope you can get some justice out of your situation. You should never have to be treated like that.

Similar Threads

  1. Aaarrrggg!!!! Vent, Vent, Vent!!!!
    By rg_girlca in forum Cat General
    Replies: 14
    Last Post: 08-20-2007, 09:49 PM
  2. I just really need to vent.
    By Roxyluvsme13 in forum General
    Replies: 12
    Last Post: 03-05-2006, 07:09 AM
  3. Okay, I need to vent...
    By moosmom in forum General
    Replies: 13
    Last Post: 03-01-2006, 10:01 AM
  4. Can I please just vent?
    By luvofallhorses in forum General
    Replies: 2
    Last Post: 04-07-2005, 10:09 PM
  5. Just need to vent
    By Tina in forum General
    Replies: 5
    Last Post: 09-17-2004, 09:14 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Copyright © 2001-2013 Pet of the Day.com