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Thread: Professional groomers????????

  1. #1
    Join Date
    Mar 2005
    Location
    Michigan
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    62

    Professional groomers????????

    I found this in another forum--thoutht it worthy of passing on.

    Judy


    "A new look at having your dog professionally groomed.

    Here’s a common sinerio to think about:
    While sitting and petting your dog, you realize she has gotten some “love mats” on all those places she likes you to pet, and her coat could really use a good wash. You get on the phone and call your local large pet retailer and make an appointment to have you’re your dog fully groomed. You get to the grooming office where she has been groomed once or twice before. Before you get out of the car, she starts acting “excited” which makes you think she’s “happy.” Unfortunately for her, it was a signal to you that she was feeling scared of going back into that grooming shop. You get to the front counter to check her in, and hand her off to the bather who offered to take her back for you. The leash gets handed off, and your jobs done. You leave, with only one thought, what time do I pick her up?

    Your dog is put into a small kennel where she can hear other dogs, and the noise of all the water and blow-dryers hissing hot air on her cell-mates. She waits there for 10 minutes, not knowing what to anticipate from this trip. Alas, her groomer appears in front of her. Without hesitation, the door is flung open, and in no time there are hands, and fingers taking the extra space of the little cell, to pick her up to be brought to an open table. She’s plopped down, and has her head put into a noose, to control her body movements. The groomer wastes no time in getting the mats ands snarles out of her hair before the bath, and starts immedietly on brushing her out. Without even looking at your dog, she starts brushing while talking to another groomer standing near-by. Still feeling nervous, your dog tries to hold herself together, and find guidence from this new person, but it wasn’t 15 seconds into the brushing that the groomer snagged a large mat, sending a shooting pain through your dog. The first time she tried to warn her groomer by raising a lip, but she was still paying attention to her co-worker. Your dog went unheard. She then tried to twist her body around in protest to the pain, in which the groomer reacted by pushing your dog back, thinking she was just trying to be “alpha.” By the third time, your dog had enough and attempted to bite her groomer. This time the groomer becomes outraged that your dog could even try and question her authority, and results to using a muzzle.

    Now its time for the bath. The groomer is already convinced that your dog is just a spoiled brat trying to get her own way, and this is the attitute the groomer will continue having the rest of the grooming experience.
    Your dog is now scared, and stressed to no avail. She is soaked, suds up and rinsed off with little care taken to ensure no water gets in her eyes, ears or mouth. If she is lucky, she will put her head down to avoid that drowning feeling she got from the last bath.

    From the tub she is plopped back onto the grooming table to be dried with an air forcer. The sound and the velocity of the dryer scares her and she starts to panic, only to find herself held down by another groomer, while the hot air is forced onto her. She continues to panic and claw at both groomers until she manages to scratch hard enough to get one of the groomers attention. **THWAP** “NO, BAD DOG!!” is the only reaction she gets from the groomer. It is decided now that your dog is being too aggressive, and she must be caged dried.
    She spends the next 30 minutes sitting in a small cage, with a hot air dryer blowing directly on her. She does have access to water, however it is not enough to cool her body inside. All of the stress has paid its toll on her body, causing it to dump excess water into her bladder, and she now has to urinate. She tries to hold it, but her body is already worn from the visit, and she releases herself. Having just washed her, the groomer is upset that your dog has spoiled herself, causing her to stay later, and rewash. She calls you to let you know that she will need a little more time, but not to worry, she will call when your precious baby is done.
    The second bath and blow dry seems easier to the groomer now that your dog is so besides herself that she is afraid to even move.
    She is now ready to go home
    Lucky for her, its not time to get a full clip, otherwise this trip could have taken twice as long.
    When you arrive to pick her up, the second she sees you she perks up at the feeling of having her trustworthy, loving owner back. You only see her as her perky, happy self, not the cowering puppy dog she was just seconds earlier.


    This sinerio and many others are far too common in grooming shops everywhere. I do not agree that these types of grooming experiences are caused solely by careless groomers, however carelessness and lack of propper handling education are key roles. A groomer with good intentions can be just as likely to traumatize a dog unknowingly, than a careless groomer. The problem stems in owner education, and proper dog behavior education for groomers and bathers.

    I would like to make one thing clear that is widely overlooked in the dog grooming realm. To groom a dog, means to enter into an animals personal space, which means every dog must decide if this person is posing a threat to their personal safety or if they may be trusted. Dogs use many factors to determine this, and a groomer must be aware of these factors in order to prevent any threatning behavior on their part to ease a dog into a trusting relationship. Every dog starts their “evaluation” of the groomer the same second they first interact. If a dog feels threatened, their basic “fight or flight” instincts kick in, at which point a groomer should have enough training to know what they may do to reduce whatever stress is causing the fight or flight behavior.
    To me, this type of training comes above and beyond the knowledge of hair styling and show clips, but to many grooming shops, this type of training is non existent.

    The type of training a groomer receives varies widely from person to person, and also depends on what the particular shop believes is sufficient. I know from first hand experience that pet owners must particularly be weary of the corporate grooming shops located inside pet store chains. The training I received through this particular corporation only had one rule of thumb when it came to handling the dogs, “Do not stop grooming a dog unless they deficate and/or vomit.” It is also a fact that if a dog does this from stress, their bodies are going into shock, which is bthe first stage of death. This is a horrific way to educate groomers that may be working with YOUR pet.

    There are some things you as an owner can do to ensure your dog be provided with a low stress environment and a groomer that will be sensitive and communicable with your dog.

    -Find out the groomers limits; just how far they are willing to push a scared dog.
    -Find out what kind of handling background your groomer has.
    -Find out if your groomer provides potty breaks
    -Watch the groomer work with a dog that is not yours
    -Be weary of groomers that insist your dog be there for more than 4 hours.
    -Always go with your gut instinct!

    You must also watch your dog for any signs that they do not like going to the groomers for return visits. I hear all too often “I always wondered why my dog would shake walking into the groomers” or “I have to drag him through the doors, he just hates his bathes!”

    If you and your dog have already experienced a bad, or even traumatic experience, it is possible to find a trainer with grooming experience to help your pooch learn to trust the grooming process once again, or maybe even for the first time! There is a type of husbandry training you can even do with your dog at home to teach them an alternative reaction to grooming.

    The aftermath:
    There is one more thing worth noting. Many people do not understand how different stresses effect dogs, therefore do not think of how grooming “incidents” can effect a dog long after a visit. When a dog is exposed to unusual stress for a prolonged period of time (anywhere from 30 minutes, to days) that stress tends to harbour itself in the dog for up to a few weeks. All dogs have different ways of blowing stress, some dogs blow stress externally, and some release that stress internally.
    Some examples of externally ridding stress are:
    - destroying furniture
    - chewing on other off limit items
    - fear biting
    - leash pulling
    - “submissive” urination
    - “lashing out” or “temper tantrums”
    Some examples of internally ridding stress are:
    -hot spots
    -excessive chewing or licking on the body
    -withdrawn/ depressed behavior
    -over-excitability
    -lack of concentration or focus
    (all symptoms are due to stressful situations, these are not exclusive to grooming)

    Next time fido chews up your new pair of shoes, or has an “accident” in the house after being house broken for 5 years, remember that it could be related to some stressful situation from days ago."


    Magic Bailey-Jane and Judy

  2. #2
    Join Date
    Sep 2002
    Location
    Pennsylvania
    Posts
    18,854
    I would like to add what the dog OWNER should do to reduce this stress.

    1) Do NOT allow your dogs to get matted then insist we must brush the coat out. Not matter how you look at it, brushing out mats HURTS!

    2) Make sure your dog actually GOES to the bathroom before coming in to the shop. I understand the nervous pee-pee or a scared poopy, but when your dog comes in and after less then 1 minute's time has to pee an ocean or leave a cow flop, I KNOW the dog was not walked. And YES, re washing and drying take time.

    3) TRAIN your dog! Train them on a leash, make sure they know that a cage is not a bad thing, USE the brush at home. These things help them deal with the stress of being groomed.

    4) Do NOT press us for time. It you want us to get the job done safely then you can't be asking "What time?" every hour. This is probably the biggest gripe of groomers. VERY, VERY few people allow us the time it takes to get the job done without stress.

    I try to do my job to the best of my ability, with the understanding that this is someone's beloved pet. But how many hundreds of times have I not been able to get Fifi's face perfect because she fought me tooth and nail and then have Fifi's owner have the gaul to tell me she is uneven. Have some REAL expectaions!

    Enough said.......
    .

  3. #3
    Join Date
    Mar 2001
    Posts
    10,060
    Thanks for posting that, Judy. I never did like taking Reecie to the groomer so I've been trying to learn to do him myself. I always try to find out as much as I can about the groomer, but I still hate the fact that I'm leaving him in the hands of a stranger (a lot of times behind closed doors). The point that they don't know about behavior and training all the time is a great one (I am not making a blanket statement about ALL groomers so no one jump on me. I know some do know things about behavior - wolf_q for example). There are some really bad groomers out there and its scary. I'm not even sure why some of them pick that profession really. I'm glad Reece is a good boy at the groomer and gives them no reason to get rough. It is still too scary for me though, so I think my boy is doomed to get horrible haircuts by me unless I can find someone exceptional who I know personally. Also, the whole process takes me a little over an hour. That beats staying the 4+ hours at the grooming salon.
    Alyson
    Shiloh, Reece, Lolly, Skylar
    and fosters Snickers, Missy, Magic, Merlin, Maya

  4. #4
    I personally would rather rot in hell before I ever take my dog back to another groomer.

    Frankie needed his nails trimmed and for the first time I decided to stay and watch since it would only take 5 minutes, which actually took 10 minutes because *SOMEONE* lost control and it wasnt my dog...

    She started off DRAGGING him to the table, which I let her get by with because Frankie doesnt like strangers and I wasnt in the mood for a fight.

    Ties his head to a table. He got upset... D'uh?

    The first one she cuts too short and he yelped, growled, snapped at her when she tried to go for another one. Might I point out that before that HE WAS STANDING PERFECTLY STILL. She had *no* excuse to cut too short and *NO* excuse for how she acted after that.

    After he growled and snapped she turned to me and said "Does he need a muzzle?" I said "well if it makes you more comfortable."

    She ROLLED HER EYES at ME, said "oh. thanks." in the most sarcastic tone. Goes into the back. Brings back a muzzle 3 times too small and forces it on my dog. ((I hate myself for not causing a fight and a huge d@mn scene in that PetSmart that day.)) The entire time Frankies fighting her to get the Chihuahua Muzzle ((off my Dalmatian)) shes *yelling* at him "FRANKIE NO. OH DONT YOU DARE. NO! I SAID NO!". I basicly just turned away, I'd been sick for a full week and didn't want a fight because I probably would of started crying.

    After she'd gotten her jimmys off torturing my animal she was completely calm, cool, collected. Sick b_tch.

    Everytime I see a groomer I'm completely disgusted. I'm sorry but theres just way too many groomer horror stories for this kind of thing to be "rare". Its always better for pet owners to learn to care for and groom their own animals. Its less stressfull and could be a bonding experience. I've always groomed Jillie and she loves it

  5. #5
    Join Date
    Mar 2004
    Location
    california
    Posts
    8,397
    My groomer was recommended from someone I really trust. The doors are always opened and it shares an office with a vet. I can tell the groomer really loves the dogs its really obvious and when you go you can see them working on other dogs.
    don't breed or buy while shelter dogs die....

    I have been frosted!

    Thanks Kfamr for the signature!


  6. #6
    Personally, I own a grooming business and attended college to be a groomer. I agree with some of those points, but not all groomers are bad. Most groomers that have home businesses are alot better than the grooming you'd get a PetCo.

  7. #7
    Join Date
    Mar 2005
    Location
    *Arkansas *
    Posts
    1,694
    when MAXIMUS was about twelve weeks old, i took him to get his nails trimmed....so there i stand holding my baby on the table, when a guy came in with some plier looking things and a big bottle of something... so he grabs a tiny paw and.........squealing, crying and blood.....he then gets the bottle and a cotton ball and says it's to stop the bleeding... was he kidding? ...that's one nail.....did he seriously think i was gonna let him do any more?.....his little nails are clear...so there is no reason to accidentally get too close.... ...i asked him if that's how he does his kids nails or his own......so i grabbed my puppy and left before i got really ugly with him....ugh!!!!!! ...i know not all groomers are so careless...let's just say, i am sooo glad MAXIMUS doesn't have to be groomed....i only have to trim his thummies every once in a while.......my sister in law has a lady that comes to her house to groom her two....she said there is a difference between the mass production shops and the home personal groomers......

    ~siggy by LEXILOVER~thanx~


  8. #8
    Join Date
    Mar 2001
    Posts
    10,060
    Originally posted by SunKissedGoldens
    Most groomers that have home businesses are alot better than the grooming you'd get a PetCo.
    I was going to mention that. I met an amazing groomer who did it from her home. I'd trust her with any of my animals. The problem is I lost her number, booo.
    Alyson
    Shiloh, Reece, Lolly, Skylar
    and fosters Snickers, Missy, Magic, Merlin, Maya

  9. #9
    Join Date
    Jun 2002
    Location
    Texas
    Posts
    2,342
    I'm taking Oz tomorrow for his first time at a groomers. It's part of our vet's office and he's only getting a bath and blow dry, so hopefully it'll be okay. When he had to stay at the vet's last week, they actually let him spend the afternoon hanging out in the back offices with them. They're all very kind to him, so my thought was that the groomer would be too, since she's part of their team. *fingers crossed*

    The only part I worry about is the high velocity blow dryer. He's socialized to everything else, but who knows how he'll react to that. If it stresses him out, then we'll just have to live with shedding in the future, I guess.

    Idgie's mom use to be a groomer and some of the stories she's told me, do make me wary. Seems like a job that takes a whole lot of patience and a whole lot of dog knowledge. She usually got all the difficult dogs, because the others couldn't handle'em without blowing their stack. She seemed to have a knack of calming them down and making them feel comfortable. Got on their wavelength, so to speak.

    If she was grooming say a Shih tzu or Lhasa, then she'd always ask them permission before doing anything. If it was say a Sheltie or Collie, then she always formally introduced herself before starting and always apologized for anything undignified she had to do, like expressing anal glands. If it was a Terrier, then she'd simulate crowd noise cheering for'em, whenever they'd let her finish something, like trim their beard.

    I wish I could have her do the grooming, unfortunately she lives too far away.

    Par...


    .................................................. .................................................. ..... Nothin' Butt Dogs............ Free Dog eCards

  10. #10
    Join Date
    Jan 2003
    Location
    Kelowna, BC
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    I worked in a grooming parlour for a day last summer, and I'm going in for a jobshadow this week. I remember that it wasn't like I expected..I didn't want to admit it, really, because I want to be a groomer myself, but I didn't feel that the dogs were well taken care of...For one thing, they didn't brush out the dogs before they bathed them. It's so much harder and more painful to get out wet mats and wet underhair. The dogs were being pushed this way and that on the grooming tables. I felt that everyone was trying to rush instead of do their job properly. When I handle a dog, I'm gentle with that dog. I felt like they were picking the dog up and just throwing it wherever is convenient, very harshly.

    When I have my own grooming business, I'm sure it will be alot better...No one will have to hear horror stories.
    I've been BOO'd!

  11. #11
    Join Date
    Jun 2000
    Location
    Pennsylvania, USA
    Posts
    3,858
    Originally posted by SunKissedGoldens
    Most groomers that have home businesses are alot better than the grooming you'd get a PetCo.
    AMEN!!! I was fortunate enough to have a wonderful groomer teach me how to groom my goldens! She is a professional all breed groomer with her own business in her home and she just happens to show and breed Goldens too! She taught me in exchange for doing computer work for her.

    Now, I groom a lot of my friends Goldens. Never without them being present though! That way if their dog needs held or comforted, they are right there to do it. It frees me up to actually work on the dog instead of handling other issues.

    Oh, and one other note.... I never cut a dogs nails anymore. I use a dremmel (sand paper attachment) and grind their nails. It is much safer than cutting. Plus it gives a more polished and smooth finished appearance.

  12. #12
    Join Date
    Feb 2003
    Location
    Sask. Canada
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    6,001
    yup, I want to be a groomer, but it will be my own buisness, I do not want to be in that kind of enviroment, I want to get to know the dogs, I am a very gental person my nature. now Blair is another story....lol you have to be rough to cut his nails, we actually have to give him tranqilizers, and have him pinned under a blenket being held down by at least 2 people just to clip 1 nail, he is absolutly insane, oh he will hand you his paw, but if you dare TOUCH his paw he completly flips out, screaming and biting and yanking. its not that he was not socilized to that as a pup, because her was, his paws were handled and he got lots of treats for it etc.. every single day, and it does not help that he has double dew claws lol I think we have clipped all his nails a total of once and he is 1 1/2 years old. we did come up with a new plan though lol we found these plans for a doggie ail file, it is basicly a sandpapered board that you teach the dog to scratch, it files their nails down lol although I am not sure at a grooming salon I would have the time to teach dogs to dig at a board lol
    Shayna
    Mom to:
    Misty-10 year old BC Happy-12 year old BC Electra-6 year old Toller Rusty- 9 year old JRT X Gem and Gypsy- 10 month ACD X's Toivo-8 year old pearl 'Tiel Marley- 3 year old whiteface Cinnamon pearl 'Tiel Jenny- the rescue bunny Peepers the Dwarf Hotot Miami- T. Marcianus

    "sister" to:

    Perky-13 year old mix Ripley-11 year old mix

    and the Prairie Clan Gerbils

  13. #13
    Join Date
    Mar 2005
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    *Arkansas *
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    When I have my own grooming business, I'm sure it will be alot better...No one will have to hear horror stories.
    YAY!!! some of the good guys

    ~siggy by LEXILOVER~thanx~


  14. #14
    Join Date
    Mar 2003
    Location
    Batavia, IL
    Posts
    4,607
    Originally posted by jenluckenbach
    I would like to add what the dog OWNER should do to reduce this stress.

    1) Do NOT allow your dogs to get matted then insist we must brush the coat out. Not matter how you look at it, brushing out mats HURTS!

    2) Make sure your dog actually GOES to the bathroom before coming in to the shop. I understand the nervous pee-pee or a scared poopy, but when your dog comes in and after less then 1 minute's time has to pee an ocean or leave a cow flop, I KNOW the dog was not walked. And YES, re washing and drying take time.

    3) TRAIN your dog! Train them on a leash, make sure they know that a cage is not a bad thing, USE the brush at home. These things help them deal with the stress of being groomed.

    4) Do NOT press us for time. It you want us to get the job done safely then you can't be asking "What time?" every hour. This is probably the biggest gripe of groomers. VERY, VERY few people allow us the time it takes to get the job done without stress.

    I try to do my job to the best of my ability, with the understanding that this is someone's beloved pet. But how many hundreds of times have I not been able to get Fifi's face perfect because she fought me tooth and nail and then have Fifi's owner have the gaul to tell me she is uneven. Have some REAL expectaions!

    Enough said.......
    thanks for that, i agree 100%. its stressful on everyone there if a dog comes in a total mess! we arent the bad guys! we are trying to make it better for your pet.
    Kari (me), Kiera (B&T Coonhound), Jesse (cocker), Jada (Ball Python), Derek (Betta)

    Add Glitter to your Photos





    ~Kari~

  15. Im with Aly on this one. ive thought about taking Kirby to the groomers more then once.. but the fact about leaving my dog with some stranger scares me.

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