And I haven't even started the tech part....
Need to remove bottom panel of laptop to remove hard drive. The ONE LAST SCREW to remove is stripped. I can tighten it, but not remove it....'click click click'....
I try to life enough of the back panel to get the HDD but can't quite...this screw seems to attach the back panel to the drive case. And there isn't quite enough room to pull out the drive so I can get to work.
Beyond frustrating....
This guy's gonna be back from work in an hour and I can't even give him a progress report.
ANY ideas???
I am now Googling this...sheesh...
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