PT friends, I have a question for you. I bought a sweater (on sale) to wear to church on Christmas Eve. I cut the tags off, put it on and it was waaaay too small. It was the size I usually buy but I didn't try it on in the store. So I took it off, folded it and set it aside to return for a credit. I even put it where Cassie couldn't lay on it, thinking that cat hair would limit its returnability.

Today I paper clipped the tags to my sales receipt and went to the store. The sales person told me that store policy is not to accept for return items with the tags removed, even if the tags are brought back with the item. Also that items returned with missing tags cannot be resold. But she knows I am a fairly regular shopper at that store and would make an exception on my behalf. Is this usual?

At my next stop (Ulta Cosmetics), the customer after me was trying to return a Burt's Bees gift set without a receipt and the clerk wouldn't take it back. That I could see, because it's cosmetics and the store would have no way to know if anything in the gift set was used.

I gave gift receipts with all my gifts this year ... what's up with retail stores that they're cracking down on returns?

Thanks,
Elyse