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Thread: Laptop woes...

  1. #1
    Join Date
    Mar 2005
    Location
    Usually in my own little world...
    Posts
    4,875

    Laptop woes...

    I just bought a new laptop at Best Buy back the end of August, an Asus brand which my son recommended.

    This morning I turned the laptop on and it kept clicking and all of the pretty lights lit up but it wouldn't boot up.

    The laptop is only 2 months old and of course I did not get the protection package that Best Buy offers. My son said...you don't need that mom. Who would have thought the thing would crap out in two months?

    Much to my dismay, I must mail my Asus laptop to the company in California. My laptop is going on a vacation without me. Asus will repair it at no cost in approximately 14 days and will return it to me in 5 - 7 business days. No computer for 3 weeks? I don't think I can cope.

    I am hoping to get my old dinosaur of a Dell desktop computer to boot up so I can at least come to Pet Talk and check email over the weekend.

  2. #2
    Join Date
    Aug 2006
    Location
    Methuen, MA; USA
    Posts
    17,105
    Oh my goodness!

    What do you use for virus protection?

    Um, I guess first question should be, will they TELL you what was wrong with it -- a virus, a hardware issue, etc?

    How annoying!
    .

  3. #3
    Join Date
    Jan 2007
    Location
    Arizona
    Posts
    2,586
    Eep! Oh no! That is a scary thing to hear about. I am always scared that something will happen to my computer and I won't be able to log in.

    I hope whatever it is gets fixed much sooner than their 3 week estimate.

    I will miss you forever, my sweet Scooter Bug. You were my best friend. 9/21/1995 - 1/23/2010
    Goodbye, Oreo. Gone too soon. 4/2003 - 9/12/2011.
    Farewell & Godspeed, sweet Jadie Francine. You took a piece of my heart with you. 11/2002 - 8/8/2016
    Charlie kitty, aka: Mr. Meowy. Our home is far too silent now. 2003-6/14/2018

  4. #4
    Join Date
    Aug 2004
    Location
    Alberta, Canada
    Posts
    22,005
    Today's tech products are NOT meant to last. If the store you get it from has additional warranty information, make sure what it covers, and buy it.

    Even manufacturer's warranties are hardly worth it - at the very least, you are without your computer for some time.

    Often, the store's warranty will replace it on the spot.

    Hope you get your Dell working!
    "Do or do not. There is no try." -- Yoda

  5. #5
    Join Date
    Apr 2001
    Location
    indianapolis,indiana usa
    Posts
    22,881
    Did you try to take it back to Best Buy? Not call them, but actually take
    it back in & plop it on the counter? Might be something simple that they can
    correct right away, or might even replace it on the spot.
    I've Been Boo'd

    I've been Frosted






    Today is the oldest you've ever been, and the youngest you'll ever be again.

    Eleanor Roosevelt

  6. #6
    Join Date
    Apr 2006
    Location
    Litter Box, Greenville, SC
    Posts
    5,307
    Anything like that and I get a protection plan. My info is too important. I also use an external hard drive.

    Hope all is okay and it's something minor.
    Anne
    Meowmie to Lucy Lou and Barney, and Aunt to Timmy (RIP)

    Former kitties now in foster care: Nellie aka Eleanor van Fluffytail (at a Cat Cafe), Lady Jane Grey, Bob the Bobtail, and Callie. Kimi has been adopted into another family that understands Siamese. HRH Oliver Woodrow von Katz is in a Sanctuary.

    I'm Homeless, but with resources, and learning to live again.


    RIP Timmy (nephew kitty) May 17, 2018, Mr. Spunky (May 10, 2017), Samwise (Dec 2, 2014), Emily (Oct 8, 2013), Rose (Sept 24, 2001), Maggie (Fall 2003)

  7. #7
    Join Date
    Mar 2002
    Location
    Santa Paula, CA
    Posts
    27,648
    I'm sorry to hear this. I always get the extended warranty or protection plans on big ticket items. You just never know when you'll need them. My tracfone died on me and luckily I bought a warranty for it. I called and they e-mailed me a prepaid return label. Now they're sending me a check for it in the mail because I think they had a recall on them or something like that. I hope everything will work out for you. Good luck.

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