I don't ship that many packages, and when I do, I usually insure them. Of course the insurance is never needed in the end, because the packages arrive at their destination and not damaged.
So when I sent a rather inexpensive ceramic item to FL last year, I didn't bother to insure it, and it was packed and cushioned VERY well. Not well enough tho, since it arrived in pieces. No insurance - oops - my first time getting burned. But it was inexpensive, so what the heck??
The second incident was more of a costly error. I'm sure you've seen the ads on t.v. for "cash for gold" - send in old or broken gold jewelry and they send you a check. So I sent for their "insured mailer" and gathered up a bunch of old settings, broken bracelets, mismatched earrings and sent them off the first part of December. When I didn't hear anything after several weeks, I called the company to trace it and they said it was never received - apparently lost - but they wouldn't consider it lost till after 40 days. Of course I didn't insure it - their mailer was insured - right? But how do they know the weight of the gold if they never received it???
So today I called back (still not received so I have to take their word for it that it was lost), and they asked for an inventory of what was shipped (like I could remember everything?), so I gave them what I could remember. The max that they will pay out under their "insured mailer" deal, is $30-100, based on the info that you give to them.
So customer service just called me back and said it was approved to send me the max of $100 based on the info I gave them. Am I getting ripped off - probably - but I have to admit it's my own fault for not taking out my own insurance on the package.
So just a heads up to anyone who might decide to send in some old gold. Take out insurance - even over insure it - so if it's lost - you won't come up on the short end of the stick!!!![]()
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