Phred,
I spoke with several technicians. Each one had different things for me to try. It's still happening. The last guy I spoke to is sending me a new disk to install it all over again. In the meantime, I'll use AOL till Sept. 9th when it is to be canceled. All the technicians walked me through steps.
Emily_the_Spoiled,
Believe it or not, NetZero and Juno are the same company.
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