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No you were not wrong at all. Time is money for me. If I have to wait an hour for a medical appointment, I have just lost money. I don't understand why she is so late. I'd switch. It's only teeth cleaning. If the office has the proper equipment another hygienist can clean your teeth. I think it is disrespectful to a patient to make them wait like this. I am sensitive to this because I had a physician that thinks nothing of making someone wait for him for 2 hours on a regularly scheduled appointment.
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Jean was 'only' 15 minutes late this morning; and me as her second appt!
On the way out, I booked my next 6 month cleaning w/ another hygenist.