Need help in sending a FedEx envelope to Canada

The address is in Ottawa, ON
KIA OK9

Is the KIA OK9 the postal code?

It is likely K1A 0K9 (a one and not an I)

The FedEx website keeps telling us it's an invalid postal code. We tired the one instead of the I.

We got it. K1A (zero)K9

We were putting an "O".

Thanks emily_the_spoiled for the help with the one and not the I.

I am glad you got it. I had just a zero in my postal code, so I never thought about the "o" :rolleyes: