caseysmom
04-06-2005, 02:26 PM
People can say what they want about petsmart but I am so happy with my new vets at Banfield through petsmart.
I am having caseys teeth cleaned friday and I called banfield to tell them that casey had a bad reaction to a med when I first got her. She said we needed to get the name of the med, I told her I was embarrased to call my old vet. She called and the old vets receptionist called me right away with an attitude.
She said casey has no allergies, I said casey was given a med for coccidial when I first got her and it made her sick and the vet wouldn't believe me even though I did research and swollen face, diarreah and vomiting were known side effects. I discontinued the meds had her retested and luckily the coccicial was gone.
Now its bad enough that the vet didn't believe me but I specifically asked for that to be put in her file to never give her again, he put that she had a bug bite:mad: I told him at the time it couldn't have been a bug bite I had to carry her out to potty and hand feed her the first few weeks she was so timid.
Anyhow the med was albon and vomiting and diarreah are rare but serious side effects and when they occur it says sulfer products should not be used anymore.
the receptionist then says "so should I throw your file away or what" I said yeah whatever...she said well casey is not up to date on her shots...I said well as a matter of fact she is thanks for your concern and I hung up.
the new vet said this is very irresponsible, any side effects are always noted.
I have written a long letter to the owner of the clinic, that particular doctor is a partner with her but she seems better, at least she should know.
I am having caseys teeth cleaned friday and I called banfield to tell them that casey had a bad reaction to a med when I first got her. She said we needed to get the name of the med, I told her I was embarrased to call my old vet. She called and the old vets receptionist called me right away with an attitude.
She said casey has no allergies, I said casey was given a med for coccidial when I first got her and it made her sick and the vet wouldn't believe me even though I did research and swollen face, diarreah and vomiting were known side effects. I discontinued the meds had her retested and luckily the coccicial was gone.
Now its bad enough that the vet didn't believe me but I specifically asked for that to be put in her file to never give her again, he put that she had a bug bite:mad: I told him at the time it couldn't have been a bug bite I had to carry her out to potty and hand feed her the first few weeks she was so timid.
Anyhow the med was albon and vomiting and diarreah are rare but serious side effects and when they occur it says sulfer products should not be used anymore.
the receptionist then says "so should I throw your file away or what" I said yeah whatever...she said well casey is not up to date on her shots...I said well as a matter of fact she is thanks for your concern and I hung up.
the new vet said this is very irresponsible, any side effects are always noted.
I have written a long letter to the owner of the clinic, that particular doctor is a partner with her but she seems better, at least she should know.