catnapper
02-10-2005, 04:58 PM
I'm so frustrated right now over someone who I do some design work for. I was contacted by this person to do the picture framing for a client's new conference room. In the begining she said she'd just get me involved, and that I'd give her the bill and she'd tack on a small percentage as a commision for her trouble... nothing much, perhaps a $100.
As of tonight, she wants to do EVERYTHING. She wants me to tell her how many hours I spent, so then she'd pay me for my hours and decide how much more to mark the "consultation" line item. She has no clue how much time I've put into this project - all of the running around to obtain sample prints for the client, all of the internet searches, etc. Easily 30 hours for THREE prints (10 hours each... mimimally).
I was going to simply charge the client a small "fee" for the consultation services and mark up the job and make money on the picture frames... ie: if the frame cost me $100, I was going to mark it up to $250 to make up for my time that I wasn't going to charge in the consultation line item. I have found clients balk at a high consultation list price, but not at all when I pad the cost of the framing. Anyway... she now wants to know what MY cost for everything is, and SHE wants to pay for the the art and all of the supplies. I wanted the client deposit to come to ME - not HER.
All in all, instead of making the great money off this project I'd imagined, I'll be making a small percentage of it, and SHE'LL be raking it in. I am sooo beyond irate right now.
Sorry to rant... I hope you were able to follow/understand it. This woman has been walking all over me and this was the last straw.
As of tonight, she wants to do EVERYTHING. She wants me to tell her how many hours I spent, so then she'd pay me for my hours and decide how much more to mark the "consultation" line item. She has no clue how much time I've put into this project - all of the running around to obtain sample prints for the client, all of the internet searches, etc. Easily 30 hours for THREE prints (10 hours each... mimimally).
I was going to simply charge the client a small "fee" for the consultation services and mark up the job and make money on the picture frames... ie: if the frame cost me $100, I was going to mark it up to $250 to make up for my time that I wasn't going to charge in the consultation line item. I have found clients balk at a high consultation list price, but not at all when I pad the cost of the framing. Anyway... she now wants to know what MY cost for everything is, and SHE wants to pay for the the art and all of the supplies. I wanted the client deposit to come to ME - not HER.
All in all, instead of making the great money off this project I'd imagined, I'll be making a small percentage of it, and SHE'LL be raking it in. I am sooo beyond irate right now.
Sorry to rant... I hope you were able to follow/understand it. This woman has been walking all over me and this was the last straw.