Lilith Cherry
12-28-2009, 12:20 AM
Help please! My Windows Live Messenger keeps being closed and I do not understand why. Below are the messages I get when it happens.
The only thing I can think of is that I am currently using a program called Hotspotshield to enable me to read blogs and access Facebook to chat with my kids. ( I live in China so cannot reach these sites any other way.) It happens however even when I am not using Hotspotshield? I have been using Hotspot quite a while before the problem started though. Any suggestions please? I have run AVG and Spybot neither of which made any difference.
The messages I get are as follows:
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Windows Live Communications Platform has stopped working
A problem caused the the program to stop working correctly. Windows will close the program and notify you if a solution is available.
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When I click that one off, this one appears from my tool bar:
To help protect your computer Data execution prevention has closed Windows communication platform.Click to learn more.
--------------------------------------------------------------When I click on it, this page appears:
================================================== ====
What is Data Execution Prevention?
Data Execution Prevention (DEP) is a security feature that can help prevent damage to your computer from viruses and other security threats. Harmful programs can try to attack Windows by attempting to run (also known as execute) code from system memory locations reserved for Windows and other authorized programs. These types of attacks can harm your programs and files.
DEP can help protect your computer by monitoring your programs to make sure that they use system memory safely. If DEP notices a program on your computer using memory incorrectly, it closes the program and notifies you.
See also
Data Execution Prevention: frequently asked questions
Change Data Execution Prevention settings
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Any suggestions please?
The only thing I can think of is that I am currently using a program called Hotspotshield to enable me to read blogs and access Facebook to chat with my kids. ( I live in China so cannot reach these sites any other way.) It happens however even when I am not using Hotspotshield? I have been using Hotspot quite a while before the problem started though. Any suggestions please? I have run AVG and Spybot neither of which made any difference.
The messages I get are as follows:
--------------------------------------------------------------
Windows Live Communications Platform has stopped working
A problem caused the the program to stop working correctly. Windows will close the program and notify you if a solution is available.
--------------------------------------------------------------
When I click that one off, this one appears from my tool bar:
To help protect your computer Data execution prevention has closed Windows communication platform.Click to learn more.
--------------------------------------------------------------When I click on it, this page appears:
================================================== ====
What is Data Execution Prevention?
Data Execution Prevention (DEP) is a security feature that can help prevent damage to your computer from viruses and other security threats. Harmful programs can try to attack Windows by attempting to run (also known as execute) code from system memory locations reserved for Windows and other authorized programs. These types of attacks can harm your programs and files.
DEP can help protect your computer by monitoring your programs to make sure that they use system memory safely. If DEP notices a program on your computer using memory incorrectly, it closes the program and notifies you.
See also
Data Execution Prevention: frequently asked questions
Change Data Execution Prevention settings
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Any suggestions please?