catnapper
12-09-2009, 07:15 PM
I broke my computer a couple months ago by dropping it on its edge, and the result was that the plug was loose and it never charged. Thankfully, I got a warranty on it and they agreed to fix it.
Due to the whole no power thing, its took me FOREVER to sent it off to them, because I wanted to copy everything on the computer before they got it. Copying the stuff was a nightmare because I had little power and no patience. I sent it off last week and got it back today. I am NOT satisfied. The metal part that surrounds the keyboard is bent (they obviously pried it up to replace whatever they needed to replace.... but then they should have replaced the metal part after they bent it)
The plug does technically connect now (yay!!!) but the plastic ring that was cracked is STILL cracked. I'm worried that since they didn't replace the cracked riing, that the connection will become loose again. There's also a plastic part over the hinge where you open and close the laptop thats wiggly like a loose tooth.
Oh, the computer also refused to boot up! It kept coming up with a fatal arror. I finally got to be able to run a System Restore.
Shouldn't they have replaced the cracked and loose plastic? What about the bent metal "plate" that was NOT bent when I sent it to them? Technically, its fixed, because I have power and the battery is charging.
Due to the whole no power thing, its took me FOREVER to sent it off to them, because I wanted to copy everything on the computer before they got it. Copying the stuff was a nightmare because I had little power and no patience. I sent it off last week and got it back today. I am NOT satisfied. The metal part that surrounds the keyboard is bent (they obviously pried it up to replace whatever they needed to replace.... but then they should have replaced the metal part after they bent it)
The plug does technically connect now (yay!!!) but the plastic ring that was cracked is STILL cracked. I'm worried that since they didn't replace the cracked riing, that the connection will become loose again. There's also a plastic part over the hinge where you open and close the laptop thats wiggly like a loose tooth.
Oh, the computer also refused to boot up! It kept coming up with a fatal arror. I finally got to be able to run a System Restore.
Shouldn't they have replaced the cracked and loose plastic? What about the bent metal "plate" that was NOT bent when I sent it to them? Technically, its fixed, because I have power and the battery is charging.