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View Full Version : Rogers' Call Centre was helpful for once o.O



king2005
03-16-2007, 01:55 PM
My Master Card is toasted due to the fraud committed on it. Before I noticed I had alread put 400.00 onto it & that was suppose to be my Rogers Payment & then some.

I was talking to 2 nice people in thier payments department. One helped me set up my online payments through my bank. I paid Rogers 100.00, to so I'm trying.

Then I was sent to another person so I could disscuss payments & such. She said my account is still in the green & there is nothing to worry about. She added a note mentioning my M/C fraud & the 400.00 being declaired as a loss. She told me to call once a month, or everytime I make a small payment, so it can get noted. She said it'll show that I'm trying to pay the past off (my future payments will be just fine) & it'll be noted, so the chances of the company getting mad & cutting my services is very unlikely to not happening, WOOHOO!!!

I was so worried I would everyting (TV, Internet & Home Phone). I'm sooooo releived!!! *wipes off sweat from forehead*