RE: rude people
The other day, I walked into work all cheerful and the start of a good day. Then an irate customer called and yelled at me over something that was COMPLETELY out of my hands, and even out of the service tech's hands. After hanging up the phone, I started bawling (OK, so it was that time of the month) but it completely ruined the morning. I hate irate people, but especially in the morning.
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