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Thread: Broken phone

  1. #1

    Broken phone

    My beautiful phone broke last Sat. I have had it for a year or so. Nothing fancy just a Samsong flip phone, one that goes up and sideways.
    Sat it broke, won't even power up. Lost everyone's number too.
    Took it to Sprint and they ordered a new phone to replace it. However the phone I had is no longer made and the replacement model which cost me $35.00 dollars has the worlds smallest keys on it.
    I really don't like, I asked daughter if it was hard to read and even with 24 year old eyes it was to her.
    So now I am wondering how much of a fuss I should put up and how much it will cost me to get a phone similar to the one I had with bigger buttons and easier display to read?
    Has anyone had these issues?

  2. #2
    Join Date
    Oct 2005
    Location
    Michigan
    Posts
    11,191
    Quote Originally Posted by Marigold2 View Post
    My beautiful phone broke last Sat. I have had it for a year or so. Nothing fancy just a Samsong flip phone, one that goes up and sideways.
    Sat it broke, won't even power up. Lost everyone's number too.
    Took it to Sprint and they ordered a new phone to replace it. However the phone I had is no longer made and the replacement model which cost me $35.00 dollars has the worlds smallest keys on it.
    I really don't like, I asked daughter if it was hard to read and even with 24 year old eyes it was to her.
    So now I am wondering how much of a fuss I should put up and how much it will cost me to get a phone similar to the one I had with bigger buttons and easier display to read?
    Has anyone had these issues?
    I'm assuming your under contract with Sprint for at least 2 years for your old phone, correct? Did you have some type of insurance with Sprint?

    It's like pulling teeth getting a decent phone from them after the phone breaks and you're still under contract. I had a Samsung Rant and the charging chip came out of the phone and disconnected to the motherboard of the phone, so I couldn't charge it. They wanted full price for another phone, but we wound up getting it for $50, anyway. I forgot exactly how. I have an HTC Evo now and I couldn't be happier. Options I can think of:

    -You can bring in an old phone you have and get it set as your phone for a small fee as opposed to buying a whole new phone.
    -You can buy the replacement phone.
    -You can buy a whole new phone for $100+, depends on what it's going for since you were probably under contract when your old one broke and you can't get the instant rebates.
    -Is anyone else in your family (who is on your plan) eligible for a new phone? If they give you permission you can take their eligibility and get a new phone with no problem. I got my Evo that way, I took my brothers eligibility.

    Good luck with whatever you decide! Sprint is really annoying about getting a good phone off contract.

  3. #3
    Join Date
    Nov 2002
    Location
    Westchester Cty, NY
    Posts
    8,738
    When my SO's BlackBerry had the same problem with the charger, Verizon let me transfer my early upgrade to him and he got a Droid. I want one too but haven't been able to get out and get one! (My CrackBerry works just fine.)
    I've been finally defrosted by cassiesmom!
    "Not my circus, not my monkeys!"-Polish proverb

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