While I'm certainly no expert on Chi's (never owned one, nor does any of my family/friends), however I have seen alot of them at work.
Yes the owner does make alot of difference.
One thing we've all noticed is that the long haired Chi's tend to be a bit calmer and more loving. Now that could be that the good owners chose that particular kind of Chi, but we have yet to see a nasty long haired Chi.
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